Clariti.Decide with confidence.

Make the hard calls.
Then deliver.

We help mid-market to enterprise leaders make clear, defensible decisions about priorities, investments, and enterprise systems — then turn those decisions into governance, operating rhythms, and systems their teams can run without us.

Enterprise clarity, in motion.

how enterprise intent moves through capability, flow, and operating detail.

So you know which decisions need to be made to help the organisation move forward.

StrategyGovernancePeopleProcessTechnologyDataDeliveryValueStrategic PlanningPortfolio & InvestmentRisk & ControlsWorkforce ManagementCustomer ManagementRevenue ManagementProcurementSupply NetworkProduct & ManufacturingAsset ManagementFinancial ManagementProject DeliveryService OperationsData ManagementInsight & AnalyticsChange AdoptionStrategy to PortfolioIdea to ValueLead to CashProcure to PayRecord to ReportHire to RetirePlan to ProducePlan to MaintainRequest to ResolveSource to InsightRisk to AssuranceChange to AdoptionStrategic thesisOutcome measureInvestment guardrailInitiative hypothesisOption assessmentPortfolio scenarioFunding envelopePriority decisionPortfolio baselineDependency mapQuarterly rebalanceStrategy evidenceIdea intakeProblem framingBenefit hypothesisConcept assessmentBusiness caseInvestment decisionDelivery mandateOutcome backlogRelease evidenceAdoption measureBenefit ownerValue confirmationMarket signalQualified leadCustomer accountOpportunity recordSolution proposalCommercial approvalCustomer orderFulfilment confirmationCustomer invoiceCash applicationRevenue recognitionCustomer marginPurchase needApproved requisitionSupplier sourceSupplier recordPurchase orderGoods receiptService entrySupplier invoiceThree-way matchPayment approvalBank paymentSupplier performanceAccounting eventJournal ruleGeneral ledger postingSubledger reconciliationIntercompany balanceAccrual estimateTrial balanceClose controlConsolidation entryStatutory accountManagement resultBoard performance packWorkforce demandPosition recordCandidate pipelineEmployment offerWorker identityOnboarding planTime recordPay calculationPerformance objectiveCapability planRole transitionSeparation recordDemand forecastProduct structureProduction routeMaster scheduleMaterial planCapacity checkProduction orderMaterial issueOperation confirmationQuality inspectionFinished goods receiptProduction varianceAsset hierarchyCriticality ratingMaintenance strategyCondition readingMaintenance triggerWork requestMaintenance planSpare reservationWork orderJob completionFailure historyRenewal forecastService requestRequest categoryService entitlementPriority assessmentResolver assignmentDiagnostic evidenceResolution actionCustomer confirmationService closureSatisfaction signalRecurring problemService improvementSource contractData captureIngestion eventQuality ruleException queueCanonical modelMetric definitionAnalytical modelDecision viewInsight signalDecision recordOutcome feedbackObligation registerRisk statementControl objectiveControl ownerControl designEvidence recordControl testAssurance findingRemediation actionResidual riskRisk acceptanceAssurance opinionChange impactStakeholder mapChange narrativeReadiness baselineRole transition planLearning pathwayLeader actionCommunication eventAdoption signalProficiency measureResistance responseSustainment review
Decisions before deliveryClear priorities · Explicit ownership · Sustainable systems

PROVEN EXPERIENCE ACROSS

Utilities · Government · Manufacturing · Professional Services · Health & Disability

WHAT OUR CLIENTS GAIN

Three things we get right, 
every time.

01

Clarity when it matters most

We help leaders make the hard calls — clearly, defensibly, and before delay becomes cost.

02

Decisions that translate

We turn executive direction into clear ownership, governance, requirements, and next steps teams can act on.

03

Systems that keep working

Every engagement leaves behind a practical decision system, operating rhythm, and internal capability the team can run without us.

FEATURED WORK

Complex work. Clear outcomes.

Selected transformations where sharper decisions, stronger governance, and disciplined delivery created measurable momentum.

UTILITIES

HR/Payroll and PPM transformation · Multi-vendor

Led requirements definition, governance design, and capability uplift across a complex multi-stream program. Established the decision cadence the program now runs on.

Outcome

Faster decisions. Fewer escalations. An internal team equipped to own the system.

MANUFACTURING

Multi-entity finance and approvals redesign · ERP replacement

Redesigned the operating model around the platform, aligning finance, approvals, controls, and ownership across entities.

Outcome

Manual effort reduced by 40%. Faster approvals. A clear audit trail.

HEALTH & DISABILITY

NDIS billing integration · ERP migration

Redesigned cross-functional workflows and handoffs across operations, billing, and finance.

Outcome

A shorter billing cycle and end-to-end compliance traceability.

SERVICES

Six ways we help leaders
move forward.

The tools are enablers. The work is decision quality. We work above and across delivery, wherever clarity, ownership, or execution is breaking down.

01

Governance that enables speed

Governance designed as a decision system — not compliance theatre. Clear ownership, explicit trade-offs, and a cadence that keeps priorities stable.

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02

Operating model & workflow design

A clear way of working that scales. Fewer exceptions, cleaner handoffs, and workflows designed around outcomes.

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03

One system of change

Align CRM, PPM, ERP, BI, and AI as one enterprise loop, so promises, funding, delivery, controls, and insight stay connected.

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04

Value realisation & simplification

Prove value, surface transformation debt, and simplify before automating. Delivery is not the same as value.

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05

Fractional program leadership

Senior leadership bandwidth when it creates leverage — clearer vendor boundaries, earlier risk visibility, and fewer escalations reaching executives.

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06

Project delivery & resource augmentation

Calm, experienced BA, PM, and UAT capability for critical phases where timelines, vendors, and risk converge.

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THE PRACTICE

The people who've had to
make the call.

Practitioner-led from first conversation to final handover. The people shaping the direction stay close enough to make it real.

Trevin Nimaladasa

Trevin Nimaladasa

PARTNER, STRATEGY & TRANSFORMATION

ERP, CRM and PPM programs across utilities, government and manufacturing. CBAP certified.

Maria Montgomery

Maria Montgomery

PARTNER, BUSINESS ANALYSIS & CAPABILITY

Three decades in business analysis, transformation delivery and practice leadership.

Photo to come

Introducing soon

PROGRAMME & DELIVERY LEADERSHIP

Twenty years running complex onshore and offshore programme delivery.

Photo to come

Introducing soon

FRACTIONAL CISO, SECURITY & RISK

Security architecture, controls and risk governance for programs handling sensitive data.

Photo to come

Introducing soon

RESEARCH & ANALYSIS

Research, market analysis and the evidence behind every engagement.

Practitioners.
Not observers.

We came up inside the programs we now advise on — ERP and CRM builds, PMOs, vendor-led delivery, the cutover weekends. We have sat on the client side of the table and carried the decisions.

We don't sell methodology. We sell the judgement that comes from having done this when the stakes were real.

Meet the team

HOW WE OPERATE

A simple way to move from
decision to delivery.

01

Decide

Make sense of the landscape. Clarify priorities, constraints, trade-offs, decision rights, and ownership.

02

Design

Translate direction into an operating model, workflows, governance, requirements, and a delivery path that holds together.

03

Deliver

Embed the right senior capability, keep decisions moving, and transfer the rhythm and knowledge to the internal team.

04

Benefit

Clear ownership. Faster decisions. Less rework. A system the organisation can keep running after we leave.

CLIENT PERSPECTIVES

The work, and what the people in it said.

Fifteen years across ERP, CRM, ITSM and integration programmes — most of it spent in rooms where the system wasn't the problem.

Integration support at a £1B UK water utility

Took a critical integration platform into production and held it stable for a full year.

“Clear, articulate and open about any challenges… our application delivered the greatest stability of any application in the technology landscape of this organisation.”

Matthew Whitehouse — client-side lead; now Lead Tech M&A, Maersk · 2018

Outcome

A full year of stable live operation — the most reliable application in the organisation's technology landscape.

Integration support at the UK's largest builders' merchant

Ran the same integration support model a second time — and kept it stable on a standing cadence.

“Demonstrated strong operations and relationship management capabilities as support lead managing a complex and very large integration programme.”

Head of Enterprise Architecture, systems integration partner · 2018

Outcome

A second national-scale integration estate taken into production and held there on a standing operational cadence.

Agile governance uplift at Aurecon

Tightened epics, stories, sprint planning and retrospectives across CRM and Workday Finance squads.

“Strengthened the governance and structure of our sprints, uplifting our definition of epics and stories, and improving our sprint planning and retrospectives… a tangible difference in our team's effectiveness and agile maturity.”

Greg Askew — Lead IT Business Analyst, Aurecon · 2024

Outcome

Decisions held between ceremonies, with measurable lift in team effectiveness and agile maturity across two squads.

ITSM platform build for an enterprise systems integrator

Built an ITSM platform on Jira, Confluence and Bitbucket for an IFS partner, then delivered on IFS ERP and Dynamics NAV.

“Played the key role in an ITSM implementation, before working on a couple of IFS ERP projects, and later took the responsibility to support a Microsoft Dynamics NAV project… I highly recommend [him] for technical and analytical skills.”

Ranmaal Munaweera — VP, ERP Solutions · 2018

Outcome

One toolchain across support, documentation and code — a single system of record for the ERP practice, followed by delivery on IFS and Dynamics NAV.

Building practitioners

“I started my work in the digital transformation field under [his] management and I couldn't ask for a better supervisor and mentor. Supportive when needed, always open and transparent in professional relationships… strong technically, and a great leader who can grow a team by helping people to achieve their best.”

Julia Richter — D365 Finance Consultant · 2022

Outcome

Team members who grew under clear mentorship — and kept performing after the engagement ended.

Building practitioners

“Instead of giving generic career advice, [he] explained how BAs can deliberately build rare and valuable skills, strengthen their credibility through evidence of impact, and position themselves for long-term growth. I left the session with clearer direction and immediate actions.”

Heshan Perera — Senior Business Applications Analyst · IIBA FOBA 2025

Outcome

A practitioner who left with a deliberate plan to build rare, valuable skills and evidence of impact.

WHERE OUR PARTNERS HAVE DONE THE WORK

Clariti is new. The people behind it aren’t. Our partners have led transformation, delivery and governance work inside these organisations, on the client side, the vendor side, and in between.

  • Transurban
  • Aurecon
  • Dairy Australia
  • Travis Perkins
  • WaterPlus
  • Seadrill
  • ShawCor (now Mattr)
  • Mistras Group
  • Wrights Group
  • Bedford Group
  • Waverley Social Enterprises
  • The Bridge Inc
  • Tasman Logistics
  • Coveris
  • Christie Spaces
  • Rockland Distilleries
  • WIA Systems
  • Applied Measurement
  • Mitra Innovation
  • City Holdings
  • Digital Glare
  • Ramsay Health Care

Utilities · Government · Infrastructure · Manufacturing · Health & Disability · Professional Services

Engagements were delivered by Clariti’s partners prior to Clariti, through DX Advisory and other firms. Logos indicate experience, not a current client relationship.

CLEAR THINKING

Recent writing.

Short, practical notes on decision quality, governance, and delivery discipline. No filler.

4 min read

Indecision is more expensive than the wrong decision.

The wrong decision costs you a quarter. Indecision compounds. Where decision debt lands — and what to do this week.

Read article
Coming soon

Why projects really fail: the gap between intent and execution.

Projects fail upstream when direction does not translate into ownership, decisions, and action.

Coming soon
Coming soon

UAT without chaos.

What changes when traceability, defect triage, and a clear definition of done are in place from day one.

Coming soon

Move forward with confidence.

If you are planning a system migration, portfolio reset, or complex multi-vendor delivery, we can help you make the trade-offs, establish the governance, and build a way of working your team can sustain.